125+ Certified Service Agents Available

Factory-Trained to Keep Your Kitchen Running

Gaylord's Parts and Service Department provides the ultimate in customer service and the best possible solutions for your needs. Our 125+ International, National and Marine certified service agencies will help troubleshoot your problem, identify the parts needed for repair or replacement and provide on-site assistance, if needed, to keep your kitchen operation running. Currently, Gaylord offers over 1,000 in-stock parts and can design and custom-engineer parts to meet specifications. 

Use our Certified Service Agent locator to find the appropriate representative for parts and service in your area.  If repairs from a Certified Service Agent are not needed, you can purchase parts directly from Parts Town.

To purchase our recommended detergent G-510EF: Contact your local Certified Service Agent.

Gaylord’s National Service Network

All Certified Service Agents are required to train for the following certifications:

  • Gaylord Ventilator Product Line
  • Gaylord Ultima Vent Product Line (UV)
  • Gaylord Pollution Control Product Line (PCU)
  • Quencher Fire Protection System
  • Demand Control Ventilation System (DCV)

The following are Marine/Navy Certified Service Agents:

Company                                                       Location                   Phone              Fax                   Email                                              Website                                                            

Airways Cleaning & Fireproofing (G510EF)   Ft. Lauderdale, FL     954.792.1770   954.792.4642   tim@airwayscleaning.com              www.airwayscleaning.com

Atlanta Ventilator Works                                 Chamblee, GA          770.452.0468   770.936.9709   kevinballard40@gmail.com           

D.W. Boyd Corp. (Navy & Commercial)         Norfolk, VA                757.423.2268   757.423.1868   dennis.boyd@dwboyd.com            www.dwboyd.com

Fire Extinguisher & Supply Co.                      New Orleans, LA       504.525.1926   504.566.0702   jarroyo1@bellsouth.net                 

Nelbud Services Group, Inc.                          Egg Harbor City, NJ  800.839.0832                            gaylordservice@nelbud.com          www.nelbud.com        

Shaban Inc.                                                    Guttenberg, NJ         201.902.0500   201.392.8343   info@shabaninc.com                      www.shabaninc.com

The Source                                                     Hampton, VA            757.825.1400   757.825.1202   janet.searls@thesource2000.com  www.thesource2000.com

The following are International Certified Service Agents:

Company                                                Location                                   Phone                 Fax                     Email                                        Website

HVAC Hoods Australia                            Australia                                    0433.041.628       02.8116.2110     solutions@hvachoods.com.au  www.hvachoods.com.au                

Action Restaurant Equip Service Ltd.     Markham, Ontario Canada        905.475.1499       905.475.8931  (G-510EF) Distributor

Arden Services, Inc.                                Georgetown, Ontario Canada   416.791.3600       416.791.5555                                  

Great West Comm Kitchen Repair           Alberta & Calgary, Canada        403.276.7832       403.230.5720      greatwest@telusplanet.net                              

Kolmer Installations Ltd (G510EF)          Brampton, Ontario, Canada      905.629.7963        905.791.2606                                  

Staybright Property Management           Vancouver, BC, Canada            778.997.5815                                    staybrightpropertyservices@gmail.com                             

Sunny Ng ITW FEG                                Shantin, Hong Kong                  852.93680091                                   sunny@hobart.hk                           

William Wong ITW FEG                          Shantin, Hong Kong                  852.2341.9315       852.2341.3914   william@hobart.com.hk                                    

Alfa Hospitality                                        Middle East, Africa & India        961.392.0145         413.812.7462     alfa@alfahospitalitygroup.com www.alfahospitalitygroup.com     

The Eslite Corporation                            Taipei, Taiwan                            866.2.503.7687      866.2.503.7797    nancyliao@eslite.com                    

Ventserv Limited                                     United Kingdom                         44.0.1227.779273  44.0.1227.281159  steve@ventserv.co.uk