125+ Certified Service Agents Available

Factory-Trained to Keep Your Kitchen Running

Gaylord's Parts and Service Department provides the ultimate in customer service and the best possible solutions for your needs. Our 125+ International, National and Marine certified service agencies will help troubleshoot your problem, identify the parts needed for repair or replacement and provide on-site assistance, if needed, to keep your kitchen operation running. Currently, Gaylord offers over 1,000 in-stock parts and can design and custom-engineer parts to meet specifications. 

Find A Representative In Your Area

Certified Service Agent Locator

Need To Purchase Parts

Parts Town

If repairs from a Certified Service Agent are not needed, you can purchase parts directly from our OEM parts providers directly. Both OEM parts providers offer parts identification but if you're not quite sure which part(s) you need you can reference Gaylord parts in our Parts Catalog.

Recommended 20/10 Products Detergent and Odor Control

  • G-510EF
  • G-510ESP
  • GS-710E

Contact your local Certified Service Agent.


Gaylord’s National Service Network

All Certified Service Agents are required to train for the following certifications:

  • Gaylord Ventilator Product Line
  • Gaylord Ultima Vent Product Line (UV)
  • Gaylord Pollution Control Product Line (PCU)
  • Quencher Fire Protection System
  • Demand Control Ventilation System (DCV)
The following are Marine/Navy Certified Service Agents and Company Contact Information:       
Airways Cleaning & Fireproofing (20/10) Ft. Lauderdale, FL 954.792.1770 954.792.4642 tim@airwayscleaning.com www.airwayscleaning.com
Air Cleaning Technology (20/10) Santa Ana, CA 714.641.5005 714.641.8503 sales@aircleaningtechnology.com www.aircleaningtechnology.com
Atlanta Ventilator Works  Chamblee, GA  770.452.0468  770.936.9709  kevinballard40@gmail.com          
Commercial Service and Repair  Seattle, WA  425.252.2997  terry@csandr.net          
D.W. Boyd Corp. (Navy & Commercial)  Norfolk, VA  757.423.2268  757.423.1868  dennis.boyd@dwboyd.com  www.dwboyd.com
Fire Extinguisher & Supply Co.  New Orleans, LA  504.525.1926  504.566.0702  jarroyo1@bellsouth.net                
Nelbud Services Group, Inc.  Egg Harbor City, NJ  800.839.0832  gaylordservice@nelbud.com  www.nelbud.com       
R. Carter & Associates Inc.  Mobile, AL  251-452-0152  251-457-7381  cholder@rcarter-inc.com
Shaban Inc.  Guttenberg, NJ  201.902.0500  201.392.8343  info@shabaninc.com  www.shabaninc.com
The Source  Hampton, VA  757.825.1400  757.825.1202  janet.searls@thesource2000.com  www.thesource2000.com


The following are International Certified Service Agents and Company Contact Information:  
Action Restaurant Equip Service Ltd. (20/10 Products)  Markham, Ontario  Canada  905.475.1499  905.475.8931
Great West Comm Kitchen Repair  Alberta & Calgary  Canada  403.276.7832  403.230.5720  greatwest@telusplanet.net           
Kolmer Installations Ltd (20/10 Products)  Brampton, Ontario Canada  905.629.7963  905.791.2606             
Staybright Property Management  Vancouver, BC  Canada  778.997.5815  staybrightpropertyservices@gmail.com         
Sunny Ng   ITW FEG  Shantin, Hong Kong  852.9368.0091  sunny@hobart.hk                  
William Wong ITW FEG  Shantin, Hong Kong  852.2341.9315  852.2341.3914  william@hobart.com.hk                 
Alfa Hospitality  Middle East, Africa & India  961.392.0145  413.812.7462  alfa@alfahospitalitygroup.com www.alfahospitalitygroup.com    
The Eslite Corporation  Taipei, Taiwan  866.2.503.7687  866.2.503.7797  nancyliao@eslite.com