125+ Certified Service Agents Available

Factory-Trained to Keep Your Kitchen Running

Gaylord's Parts and Service Department provides the ultimate in customer service and the best possible solutions for your needs. Our 125+ International, National and Marine certified service agencies will help troubleshoot your problem, identify the parts needed for repair or replacement and provide on-site assistance, if needed, to keep your kitchen operation running. Currently, Gaylord offers over 1,000 in-stock parts and can design and custom-engineer parts to meet specifications. 

Find A Representative In Your Area

Certified Service Agent Locator

Need To Purchase Parts

Parts Town

If repairs from a Certified Service Agent are not needed, you can purchase parts directly from our OEM parts provider Parts Town directly. Parts Town offers 3-D parts identification but if you're not quite sure which part(s) you need you can also reference Gaylord parts in our Parts Catalog.

Recommended 20/10 Products Detergent and Odor Control

  • G-510EF
  • G-510ESP
  • GS-710E

Contact your local Certified Service Agent.


Gaylord’s National Service Network

All Certified Service Agents are required to train for the following certifications:

  • Gaylord Ventilator Product Line
  • Gaylord Ultima Vent Product Line (UV)
  • Gaylord Pollution Control Product Line (PCU)
  • Quencher Fire Protection System
  • Demand Control Ventilation System (DCV)
The following are Marine/Navy Certified Service Agents and Company Contact Information:       
Airways Cleaning & Fireproofing (20/10)  Ft. Lauderdale, FL  954.792.1770 954.792.4642  tim@airwayscleaning.com www.airwayscleaning.com
Air Cleaning Technology (20/10)  Santa Ana, CA  714.641.5005 714.641.8503  sales@aircleaningtechnology.com  www.aircleaningtechnology.com
Atlanta Ventilator Works  Chamblee, GA  770.452.0468  770.936.9709  kevinballard40@gmail.com          
Commercial Service and Repair,  Seattle, WA  425.252.2997  terry@csandr.net          
D.W. Boyd Corp. (Navy & Commercial)  Norfolk, VA  757.423.2268  757.423.1868  dennis.boyd@dwboyd.com  www.dwboyd.com
Fire Extinguisher & Supply Co.  New Orleans, LA  504.525.1926  504.566.0702  jarroyo1@bellsouth.net 
Harry Kute Inc. (20/10 Products) Hillsdale, NJ  201.819.3890  harrykute@icloud.com             
Nelbud Services Group, Inc.  Egg Harbor City, NJ  800.839.0832  gaylordservice@nelbud.com  www.nelbud.com       
R. Carter & Associates Inc.  Mobile, AL  251.452.0152  251.457.7381  cholder@rcarter-inc.com
The Source  Hampton, VA  757.825.1400  757.825.1202  janet.searls@thesource2000.com  www.thesource2000.com
The following are International Certified Service Agents Company Contact Information:  
Action Restaurant Equip Service Ltd. (20/10 Products)  Markham, Ontario  Canada  905.475.1499  905.475.8931
Alfa Hospitality  Middle East, Africa & India  961.392.0145  413.812.7462  alfa@alfahospitalitygroup.com www.alfahospitalitygroup.com   
Kolmer Installations Ltd (20/10 Products)  Brampton, Ontario Canada  905.629.7963  905.791.2606             
Staybright Property Management  Vancouver, BC  Canada  778.997.5815  staybrightpropertyservices@gmail.com         
Sunny Ng   ITW FEG  Shantin, Hong Kong  852.9368.0091  sunny@hobart.hk                  
The Eslite Corporation  Taipei, Taiwan  866.2.503.7687  866.2.503.7797  nancyliao@eslite.com
UK Ventserv LTD Jason King M: + (44) 07739 935 408 Minster Sheppey, KENT E: jason@ukventserv.co.uk
West Commercial Kitchen Repair  Alberta & Calgary  Canada  403.276.7832  403.230.5720  greatwest@telusplanet.net        
William Wong ITW FEG  Shantin, Hong Kong  852.2341.9315  852.2341.3914  william@hobart.com.hk